The reason I'm writing now, two years after purchase, is, I broke one of the wheels. I proceeded to order the wrong replacement, so I emailed them pictures to ask for the right parts. They wrote back asking for the serial number to get the right unit AND to see if it was under warranty. (Hadn't even occurred to me.) Turns out it was, they're sending me the wheels, they're refunding me for the wrong part, AND included a link for the Puri-Tabs which I didn't know they provide for the life of the ROWER! They're also replacing all eight wheels even though there's only one broken one.
Not a lot to complain about on the Classic rower, but when searching for drawbacks of this rowing machine, the S4 Monitor is the one thing that occasionally comes up.  It’s rather basic and it isn’t backlit. Regardless, the monitor has all necessary tracking and features for getting an excellent workout, and in normal lighting there is no problem reading the display.
However, I own an air rower and have zero worries about maxing out it’s ability. I can completely exhaust myself on any type of workout. Air and water rowers are the chosen resistance type by Olympic athletes and any athlete looking to train their full-body cardio. I don’t think they would choose this resistance type if they felt they could max it out.
This is a company known for quality as well as stewardship for over 20 years. WaterRower hand-crafts their rowing machines to be more than just a workout machine, but also a work of art as well. Also, WaterRower is and has been on the cutting edge of environmental sustainability with their use of the best hardwoods coming from renewable forests. We’re in excellent hands here.

I don't know how this machine compares to others. I have no idea. Here's what I know: I've had treadmills and elliptical machines, weight benches and several exercise appliances from infomercials. They all work exactly like they should if you use the equipment on a consistent basis. That's where the problem comes in. I would always give up eventually and the machine would sit in the corner, covered with my laundry, laughing at me. I bought this rower without ever even trying one at the gym because I was desperate to do something (and I voted for Frank Underwood). This was the one machine I was not only able to stick with, but I now eagerly look forward to using. It started a chain reaction that changed everything. You know those incredible before/after transformation pictures you see on weight loss shows? I'm one of those guys now. Rowing is like a 'secret' in the fitness world in the way there is so little emphasis. However, in terms of results, it is so much more efficient. It works your upper and lower body at the same time, huge cardio/fat burner and builds muscle like crazy. I'm glad I'm in on the secret too.
If you are accustomed to the natural catch and feel of on-water rowing, your rowing technique will immediately appreciate the Apollo’s unrivalled emulation of a boat gliding through water. FDF’s patented twin tank design generates a smooth uniform stroke, including no lag of resistance at the catch and continued resistance all the way to the finish.
This piece of finely tuned, hand-crafted, water-resistance workout equipment also sits at the top end of the rowing machine spectrum. Employing a water flywheel that helps to mimic the feel of rowing in actual water, the natural wood WaterRower Rowing Machine will bring you a smooth, yet challenging workout that is as tough as you want it to be. If rowing is one of the best exercises you can do for your body as far as natural motion with low to no-impact, then the WaterRower is one of the best machines to do it on.
Water rowers are just a recent invention followed by the air rower, which utilizes paddles and water in order to create the resistance. While there are a lot of people who prefer the air rower compared to this one, there are also people who prefer the water rower because it has a smoother, quieter feel of the action, especially when emulating the movement of water rowing. Like the air rower, this machine is able to burn calories and work up your muscles through offering resistance to your movement while sitting on the sliding seat. The more resistance there is, the more it makes it harder to work on the machine and your workout becomes more challenging.
The proper ratio of effort is about 75 percent lower body and 25 percent upper body. Ensure you’re hitting that by driving through your legs and keeping your hands relaxed. Posture plays a big part, too. Concept 2 recommends imagining your upright profile at noon and tilting from the 11 o’clock position (drive) to the 1 o’clock position (recovery).
The WaterRower Classic Rowing Machine is a work of art. But before you buy one just to hang it on the wall, the more important feature of course is that this rowing machine is a high-quality, durable, and effective piece of exercise equipment that will help you get in top fitness with ease and low-impact comfort. With a user weight capacity of 1,000 lbs, WaterRower has built the Classic Rowing Machine to take everything you can throw at it. No matter how intense your workouts are, you’re not going to hurt this machine. And it accommodates everyone from beginner rowers to experienced die-hards.
The Challenge AR has the capability to allow the rower to control and adjust the resistance from “Feather light” to “Olympic sprint” delivering a silky smooth resistance to the user’s effort and instantaneous response to input with no “flat sport”.  With water resistance being the most accurate manner in which to simulate actual outdoor rowing, the Challenge AR provides a smooth and consistent sensation throughout the range of motion of the exercise experience.  
As far as “racing”, I said an air rowing machine is better because the Concept2 is the only model used for indoor rowing competitions, setting world records, and entering your actual scores online. It is because their monitor can calculate the drag factor of the flywheel in real time and accurately calculate distance and time. Small changes such as dust build up, air temperature, and humidity will not change the times between different machines because the drag factor is calculated every stroke.

Water rowers are just a recent invention followed by the air rower, which utilizes paddles and water in order to create the resistance. While there are a lot of people who prefer the air rower compared to this one, there are also people who prefer the water rower because it has a smoother, quieter feel of the action, especially when emulating the movement of water rowing. Like the air rower, this machine is able to burn calories and work up your muscles through offering resistance to your movement while sitting on the sliding seat. The more resistance there is, the more it makes it harder to work on the machine and your workout becomes more challenging.
The WaterRower Natural is hand crafted in solid Ash and stained Honey Oak for consistency of color. Each machine has been hand finished with Danish Oil giving a deep lustre an warmth to the wood. Wood has been chosen due to its marvellous engineering properties, primary amongst these is its ability to absorb sound and vibration enhancing the WaterRower's quietness and smoothness of use.

As I mentioned, the rowing experience with the WaterRower is amazing. I bought the rower for myself, but my wife was curious and decided to try it out. She loves it, and now rows almost daily. We have a treadmill that neither of us has used since we started rowing - the WaterRower is a much better workout and much more enjoyable at the same time. It's easy to adjust the intensity, pace and duration of your exercise. There is nothing to change on the rower (* see note below), you just row harder or faster, adjust how far you lean forward and back during your stroke. The WaterRower will keep up with you as your fitness increases, all you need to do is keep throwing more and more at it.
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