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The reason I'm writing now, two years after purchase, is, I broke one of the wheels. I proceeded to order the wrong replacement, so I emailed them pictures to ask for the right parts. They wrote back asking for the serial number to get the right unit AND to see if it was under warranty. (Hadn't even occurred to me.) Turns out it was, they're sending me the wheels, they're refunding me for the wrong part, AND included a link for the Puri-Tabs which I didn't know they provide for the life of the ROWER! They're also replacing all eight wheels even though there's only one broken one.
I don't know how this machine compares to others. I have no idea. Here's what I know: I've had treadmills and elliptical machines, weight benches and several exercise appliances from infomercials. They all work exactly like they should if you use the equipment on a consistent basis. That's where the problem comes in. I would always give up eventually and the machine would sit in the corner, covered with my laundry, laughing at me. I bought this rower without ever even trying one at the gym because I was desperate to do something (and I voted for Frank Underwood). This was the one machine I was not only able to stick with, but I now eagerly look forward to using. It started a chain reaction that changed everything. You know those incredible before/after transformation pictures you see on weight loss shows? I'm one of those guys now. Rowing is like a 'secret' in the fitness world in the way there is so little emphasis. However, in terms of results, it is so much more efficient. It works your upper and lower body at the same time, huge cardio/fat burner and builds muscle like crazy. I'm glad I'm in on the secret too.
Note: Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Some states do not allow the exclusion on limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
The WaterRower Club is handcrafted in solid ash and stained for color. The wood was chosen due to its marvelous engineering properties, especially its ability to absorb sound and vibration, which enhances the WaterRower's quiet performance and smooth operation. Ash, like all woods used in the construction of the WaterRower, is a premium hardwood with incredible longevity and dimensional stability. In addition, the wood is harvested from replenishable forests and is hand finished with Danish oil and urethane for protection.
The Challenge AR has the capability to allow the rower to control and adjust the resistance from “Feather light” to “Olympic sprint” delivering a silky smooth resistance to the user’s effort and instantaneous response to input with no “flat sport”. With water resistance being the most accurate manner in which to simulate actual outdoor rowing, the Challenge AR provides a smooth and consistent sensation throughout the range of motion of the exercise experience.
If you're looking at a WaterRower, you're probably also considering the Concept2. They're both great machines, but which you choose depends on your needs. I think the WaterRower is ideal for most people, but not everyone. The WaterRower has a number of advantages vs the Concept 2 - it is quieter, the mechanism up front is lower profile, it has a comfortable seat, it is much better looking, it's easier to stand up when you're not rowing and it's just ... zen-like. There is something about the smoothness of the WaterRower that makes it a joy to use, and because it's quiet you can easily stream your favorite binge-series without cranking the volume too high.