The WaterRower Natural is outfitted with a Series 4 performance monitor that's designed to balance technical sophistication with user-friendliness. The monitor--which includes six information and programming windows, six QuickSelection buttons, and three navigation buttons--displays your workout intensity, stroke rate, heart rate, zone bar, duration, and distance. Plus, the monitor is compatible with an optional heart rate chest strap and receiver, which helps you optimize your workout and achieve your exercise objectives.
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The Challenge AR has the capability to allow the rower to control and adjust the resistance from “Feather light” to “Olympic sprint” delivering a silky smooth resistance to the user’s effort and instantaneous response to input with no “flat sport”.  With water resistance being the most accurate manner in which to simulate actual outdoor rowing, the Challenge AR provides a smooth and consistent sensation throughout the range of motion of the exercise experience.  
We picked the brains of rowing coaches, fitness experts, and physical therapists to learn what features make for an exceptional rower. Based on their input, we searched the market for air and water resistance rowing machines, then tested the best for ride feel and design. We found one model of each type — air resistance and water resistance — that felt truly superior to the others.
The dense resistance of water creates substantial drag, but on the WaterRower models, this is perfectly tempered by a whippy cord. It coils and recoils with such steady speed that one tester noted how the Classic “eats the rope back up on recovery.” This smooth agility helps balance out the impact of encountering slow water at the start of every stroke.
The reason I'm writing now, two years after purchase, is, I broke one of the wheels. I proceeded to order the wrong replacement, so I emailed them pictures to ask for the right parts. They wrote back asking for the serial number to get the right unit AND to see if it was under warranty. (Hadn't even occurred to me.) Turns out it was, they're sending me the wheels, they're refunding me for the wrong part, AND included a link for the Puri-Tabs which I didn't know they provide for the life of the ROWER! They're also replacing all eight wheels even though there's only one broken one.
Rowing has long been recognized as the perfect aerobic pursuit, with naturally smooth and flowing movements that don't tax the joints but do boost the heart rate. Now you can take your rowing experience to the next level with the WaterRower Natural rowing machine. Using the same principles that govern the dynamics of a boat in water, the WaterRower Natural is outfitted with a "water flywheel" that consists of two paddles in an enclosed tank of water that provide smooth, quiet resistance, just like the paddles in an actual body of water. As a result, the machine has no moving parts that can wear out over time (even the recoil belt and pulleys don't require lubricating or maintaining). More significantly, the water tank and flywheel create a self-regulating resistance system that eliminates the need for a motor. As with real rowing, when you paddle faster, the increased drag provides more resistance. When you paddle slower, the resistance is less intense. The only limit to how fast you can row is your strength and your ability to overcome drag. And unlike conventional rowing machines, which tend to be jerky and jarring, the WaterRower Natural is remarkably smooth and fluid.
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