The reason I'm writing now, two years after purchase, is, I broke one of the wheels. I proceeded to order the wrong replacement, so I emailed them pictures to ask for the right parts. They wrote back asking for the serial number to get the right unit AND to see if it was under warranty. (Hadn't even occurred to me.) Turns out it was, they're sending me the wheels, they're refunding me for the wrong part, AND included a link for the Puri-Tabs which I didn't know they provide for the life of the ROWER! They're also replacing all eight wheels even though there's only one broken one.

In the rowing machine category, there are a lot of models to chose from. They range in price from under $100 to well over $1500.  As you can imagine, you’re getting a different type of row machine at those ends of the spectrum, but within that variety there’s something for everyone.  To help guide you, we’ve listed our favorite row machine models and brands by price below:
There is some minor maintenance. Because it's made out of wood, which can expand and contract, the bolts need tightening every few months or so. It's easy and takes only a couple of minutes. That, and putting in a fresh water purification tablet every six to twelve months, are about it for regular maintenance. The only problem I've had with the rower (the reason for 4 stars instead of 5) was a squeak that developed after about 6 weeks. It took me some time to determine the source of the squeak, which was a metal bracket connecting the footrest board to the horizontal boards above the drum. I had to partially disassemble the top section and tighten four bolts, but that fixed the problem and it's been quiet ever since.
We picked the brains of rowing coaches, fitness experts, and physical therapists to learn what features make for an exceptional rower. Based on their input, we searched the market for air and water resistance rowing machines, then tested the best for ride feel and design. We found one model of each type — air resistance and water resistance — that felt truly superior to the others.

The Waterrower has recently been made famous by Kevin Spacy as the rowing machine used in the ‘House of Cards’. It is a type of wooden rowing machine produced and manufactured by Waterrower Inc. in New England, USA. The rowers were designed by ex-US national team rower john Duke in the mid 1980’s and the company to manufacture them was established in 1988.
On a rowing machine, you don’t want to be wearing clothes that are too baggy as the fabric can get caught between the seat and the beam it slides on.  It’s not a disaster if that happens, but it can get annoying if your shorts keep getting caught there while you’re trying to get a serious workout.   It’s better to wear shorter, tighter-fitting shorts (nothing ridiculous), but just enough to ensure it doesn’t the material doesn’t hang down.
The dense resistance of water creates substantial drag, but on the WaterRower models, this is perfectly tempered by a whippy cord. It coils and recoils with such steady speed that one tester noted how the Classic “eats the rope back up on recovery.” This smooth agility helps balance out the impact of encountering slow water at the start of every stroke.
One downside of the Waterrower for me are the footrests. Whilst they are perfectly adequate if you want to row in shoes, rowing barefoot, which is something I like to do, is impossible. The plastic is completely square at the bottom and has sharp edges that cut into your heels. I also found that my shoes get caught when trying to put them in and out of the holders, which is a bit irritating.

The model E’s seat stands 6 inches higher. And while the model D’s monitor rests on an adjustable arm, the E’s sits on unbending metal. These few technical differences do nothing to impact ride feel. We recommend the $200-cheaper model D as the best buy, but the Concept 2 E will appeal to anyone who values a higher seat and more solid construction.
Rowing has long been recognized as the perfect aerobic pursuit, with naturally smooth and flowing movements that don't tax the joints but do boost the heart rate. Now you can take your rowing experience to the next level with the WaterRower Natural rowing machine. Using the same principles that govern the dynamics of a boat in water, the WaterRower Natural is outfitted with a "water flywheel" that consists of two paddles in an enclosed tank of water that provide smooth, quiet resistance, just like the paddles in an actual body of water. As a result, the machine has no moving parts that can wear out over time (even the recoil belt and pulleys don't require lubricating or maintaining). More significantly, the water tank and flywheel create a self-regulating resistance system that eliminates the need for a motor. As with real rowing, when you paddle faster, the increased drag provides more resistance. When you paddle slower, the resistance is less intense. The only limit to how fast you can row is your strength and your ability to overcome drag. And unlike conventional rowing machines, which tend to be jerky and jarring, the WaterRower Natural is remarkably smooth and fluid.