Other details include dual rails with four corner wheels that increase seat stability and reduce the amount of sweat buildup; a frame that flips upright for handy storage; and a weight capacity of up to 1,000 pounds. The WaterRower Natural measures 84 by 21 by 22 inches (W x H x D), weighs 117 pounds (with water), and carries a one-year warranty on the frame and components (WaterRower will upgrade the warranty to five years on the frame and three years on the components with the completion of a registration form).
After reading so many fantastic reviews I purchased the Classic model. Before I write what I think are the negative aspects I'll say that it gives a great workout! That is pretty obvious and I don't think that part is arguable. The disappointment began while unpacking. The wood parts were wrapped fairly well and did not have damage but there were several scratches that I had to sand out and re-oil. It appears that they were there before shipping. Putting it together would have been fast and easy- except 2 of the bolts were bent at about 15 degrees and would not fit. I had to wrap with tape and bend with vice grips. After getting it all together the rower worked well for about a week. I started to notice an annoying kind of popping sound from the left rail as the wheels rolled over on each stroke and recovery. It seems the plastic that the wheels ride on is not flat or adhered well to the rail. It isn't very loud but I can hear it well and it gets my attention, spoiling the nice sound of the water. Really disturbing. Support at WaterRower would like a video of the issue. Seems like an obvious issue and could swap out with a rail that is good instead of me trying to make a video of this small sound while moving the seat back and forth. For a $1500 machine the quality control- or lack of it is disturbing. Having to jump through a bunch of hoops because they are too cheap to just send a part is even more so. Perhaps I am being difficult but it is upsetting to have something touted as so great but put together like a $200 piece of junk. Another complaint would be the lack of any back lighting on the monitor. Really cannot see it if the lights are low. Being able to remove the monitor to attach to a PC wouldn't hurt either. While it gives a good workout the rower really suffers from poor manufacturing.
The WaterRower Oxbridge is hand crafted in solid Cherrywood. Like all woods, Cherrywood may vary in color from a red-brown to deep red. The wood will darken in color with exposure to light. For this reason all WaterRower Cherrywood components are kept in light free rooms to protect from shadowing. A new WaterRower Oxbridge will therefore appear quite light in color. The wood will however darken over time reaching a rich reddish hue. Each machine has been hand finished with three coats of Danish Oil giving a deep lustre an warmth to the wood. Wood has been chosen due to its marvellous engineering properties, primary amongst these is its ability to absorb sound and vibration enhancing the WaterRower's quietness and smoothness of use. Cherrywood, like all woods used in WaterRower construction, is a premium hardwood with incredible longevity and dimensional stability. For reasons of ecology, all our woods are harvested from replenishable forests.
The reason I'm writing now, two years after purchase, is, I broke one of the wheels. I proceeded to order the wrong replacement, so I emailed them pictures to ask for the right parts. They wrote back asking for the serial number to get the right unit AND to see if it was under warranty. (Hadn't even occurred to me.) Turns out it was, they're sending me the wheels, they're refunding me for the wrong part, AND included a link for the Puri-Tabs which I didn't know they provide for the life of the ROWER! They're also replacing all eight wheels even though there's only one broken one.
Other details include dual rails with four corner wheels that increase seat stability and reduce the amount of sweat buildup; a frame that flips upright for handy storage; and a weight capacity of up to 1,000 pounds. The WaterRower Natural measures 84 by 21 by 22 inches (W x H x D), weighs 117 pounds (with water), and carries a one-year warranty on the frame and components (WaterRower will upgrade the warranty to five years on the frame and three years on the components with the completion of a registration form).
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