After reading so many fantastic reviews I purchased the Classic model. Before I write what I think are the negative aspects I'll say that it gives a great workout! That is pretty obvious and I don't think that part is arguable. The disappointment began while unpacking. The wood parts were wrapped fairly well and did not have damage but there were several scratches that I had to sand out and re-oil. It appears that they were there before shipping. Putting it together would have been fast and easy- except 2 of the bolts were bent at about 15 degrees and would not fit. I had to wrap with tape and bend with vice grips. After getting it all together the rower worked well for about a week. I started to notice an annoying kind of popping sound from the left rail as the wheels rolled over on each stroke and recovery. It seems the plastic that the wheels ride on is not flat or adhered well to the rail. It isn't very loud but I can hear it well and it gets my attention, spoiling the nice sound of the water. Really disturbing. Support at WaterRower would like a video of the issue. Seems like an obvious issue and could swap out with a rail that is good instead of me trying to make a video of this small sound while moving the seat back and forth. For a $1500 machine the quality control- or lack of it is disturbing. Having to jump through a bunch of hoops because they are too cheap to just send a part is even more so. Perhaps I am being difficult but it is upsetting to have something touted as so great but put together like a $200 piece of junk. Another complaint would be the lack of any back lighting on the monitor. Really cannot see it if the lights are low. Being able to remove the monitor to attach to a PC wouldn't hurt either. While it gives a good workout the rower really suffers from poor manufacturing.
I am happy with this rowing machine..it is quiet and offers good resistence without puttong too much stress on my joints...HOWEVER...the electronic counter has NOT worked from day one!!!..pulling the handle does NOT activate the meter at all!...I hve pluged in the wires and repeated that process SEVERAL times..BUT...nothing!!...I can activate the meter manually...BUT...it is USELESS for registering any rowing activity!!..As I said...good rower....USELESS Eleconic meter!!!
One downside of the Waterrower for me are the footrests. Whilst they are perfectly adequate if you want to row in shoes, rowing barefoot, which is something I like to do, is impossible. The plastic is completely square at the bottom and has sharp edges that cut into your heels. I also found that my shoes get caught when trying to put them in and out of the holders, which is a bit irritating.
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The WaterRower Classic is hand crafted in solid American Black Walnut. Like all woods, Black Walnut may vary in color from a rich brown to purple-black. Each machine has been hand finished with three coats of Danish Oil giving a deep lustre an warmth to the wood. Wood has been chosen due to its marvellous engineering properties, primary amongst these is its ability to absorb sound and vibration enhancing the WaterRower's quietness and smoothness of use. Black Walnut, like all woods used in WaterRower construction, is a premium hardwood with incredible longevity and dimensional stability. For reasons of ecology, all our woods are harvested from replenishable forests.
Other details include dual rails with four corner wheels that increase seat stability and reduce the amount of sweat buildup; a frame that flips upright for handy storage; and a weight capacity of up to 1,000 pounds. The WaterRower Natural measures 84 by 21 by 22 inches (W x H x D), weighs 117 pounds (with water), and carries a one-year warranty on the frame and components (WaterRower will upgrade the warranty to five years on the frame and three years on the components with the completion of a registration form).