Don't know why, perhaps due to rising demand and production bandwidth, but be forewarned quality control is an issue. Assembly is easy enough, though have gap where back separator does not fit snugly after tightening nuts as firm as they will go (see pic). No water level sticker on tank received, so had to measure water manually according to calculations (4 gallons). Siphon was not air tight (even though release valve closed firmly), so had to manually pump instead of siphon. S4 monitor only flashes, not working as of yet and now have to take a apart top of unit to figure out why, currently not resolved after verifying connections and looking at simple solutions on website.
If you're looking at a WaterRower, you're probably also considering the Concept2. They're both great machines, but which you choose depends on your needs. I think the WaterRower is ideal for most people, but not everyone. The WaterRower has a number of advantages vs the Concept 2 - it is quieter, the mechanism up front is lower profile, it has a comfortable seat, it is much better looking, it's easier to stand up when you're not rowing and it's just ... zen-like. There is something about the smoothness of the WaterRower that makes it a joy to use, and because it's quiet you can easily stream your favorite binge-series without cranking the volume too high.
Both the air rower and water rower machines are very popular choices of rowing equipment, particularly the former type. They have been around in the 80s, and many consumers and those that have tried them in gyms consider the equipment to be the best type ever. These air resistance equipment, often regarded as Ergometers, is the standard base model for indoor rowing sport.
The Concept2 Model D is the ultra-popular air rower that you’ll see at most gyms. It is one of the best home indoor rowers you can buy period. Expertly constructed and ergonomically unequaled, this rowing machine looks great and rows smoothly without so much as a jarring catch. As an air rower, the Concept2 employs air baffles to create the resistance. A nickel-plated chain pulls the flywheel and you get your workout by pulling against the increasingly higher air pressure that the fan is creating.
The Challenge AR has the capability to allow the rower to control and adjust the resistance from “Feather light” to “Olympic sprint” delivering a silky smooth resistance to the user’s effort and instantaneous response to input with no “flat sport”.  With water resistance being the most accurate manner in which to simulate actual outdoor rowing, the Challenge AR provides a smooth and consistent sensation throughout the range of motion of the exercise experience.  
Rowing machines are often used by people who are looking to get a full-body workout, and also by rowers to stay in rowing shape during the off-season. According to Men’s Total Health, rowing is a natural motion, and is therefore fairly easy for anyone to pick up and do properly. Also, rowing is a low-impact exercise, meaning that the potential for injuries to your joints is lower than on such machines as treadmills, for example.
Comparing the rowing machine to the stationary bike, the rowing machine is superior in terms of calories burned. Yet, it’s important to note that the stationary bike is also easy on the joints and only includes the lower body. So, if you have any upper body problems then the stationary bike will be a much better choice. In 30 minutes of cycling 12-13 miles per hour, an 125lb individual will burn around 225-250 calories.
From a fitness perspective, the WaterRower Natural works 84 percent of your muscle mass, helping tone and strengthen your muscles while burning far more calories than most other aerobic machines. The exercise is also low impact, as it removes all the body weight from the ankles, knees, and hips, but still moves the limbs and joints through a full range of motion--from completely extended to completely contracted.
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