The reason I'm writing now, two years after purchase, is, I broke one of the wheels. I proceeded to order the wrong replacement, so I emailed them pictures to ask for the right parts. They wrote back asking for the serial number to get the right unit AND to see if it was under warranty. (Hadn't even occurred to me.) Turns out it was, they're sending me the wheels, they're refunding me for the wrong part, AND included a link for the Puri-Tabs which I didn't know they provide for the life of the ROWER! They're also replacing all eight wheels even though there's only one broken one.
Unlike its WaterRower Natural cousin, the WaterRower Club is designed for high-traffic areas, such as commercial gyms, studios, and rehabilitation clinics. Its dual black rails have been styled to prevent scuffing, while the other wood components are finished in an attractive rosewood, which is more resistant to soiling than the Natural model. Other details include four corner wheels on the rails that increase seat stability and reduce the amount of sweat buildup; a frame that flips upright for handy storage; and a weight capacity of up to 1,000 pounds. The WaterRower Club measures 84 by 21 by 22 inches (W x H x D), weighs 117 pounds (with water), and carries a one-year warranty on the frame and components (WaterRower will upgrade the warranty to five years on the frame and three years on the components with the completion of a registration form).
This piece of finely tuned, hand-crafted, water-resistance workout equipment also sits at the top end of the rowing machine spectrum. Employing a water flywheel that helps to mimic the feel of rowing in actual water, the natural wood WaterRower Rowing Machine will bring you a smooth, yet challenging workout that is as tough as you want it to be. If rowing is one of the best exercises you can do for your body as far as natural motion with low to no-impact, then the WaterRower is one of the best machines to do it on.
From a fitness perspective, the WaterRower Natural works 84 percent of your muscle mass, helping tone and strengthen your muscles while burning far more calories than most other aerobic machines. The exercise is also low impact, as it removes all the body weight from the ankles, knees, and hips, but still moves the limbs and joints through a full range of motion--from completely extended to completely contracted.