Assembly was challenging. One of the rails could not be attached because the embedded screw in the cross-beam was too crooked to fit into the hole on the rail. I had to place a nut on it to protect the screws and tap until it was true enough cap nut to be attached. The foot board is slightly wider than the top board. I will sand this to match when I reapply the finish. This will need to be done because the wood has a dry, ashy appearance. The wood is beautiful and mostly uniform. This rowing machine is a nice product, but the build quality of the unit I received was disappointing. I felt lucky that the gashes in the carton did not damage the product as the packaging was optimistic. The leading competitor I use at the gym seems to provide slightly more resistance. It is beautiful and useful, but with room for improvement.
I don't know how this machine compares to others. I have no idea. Here's what I know: I've had treadmills and elliptical machines, weight benches and several exercise appliances from infomercials. They all work exactly like they should if you use the equipment on a consistent basis. That's where the problem comes in. I would always give up eventually and the machine would sit in the corner, covered with my laundry, laughing at me. I bought this rower without ever even trying one at the gym because I was desperate to do something (and I voted for Frank Underwood). This was the one machine I was not only able to stick with, but I now eagerly look forward to using. It started a chain reaction that changed everything. You know those incredible before/after transformation pictures you see on weight loss shows? I'm one of those guys now. Rowing is like a 'secret' in the fitness world in the way there is so little emphasis. However, in terms of results, it is so much more efficient. It works your upper and lower body at the same time, huge cardio/fat burner and builds muscle like crazy. I'm glad I'm in on the secret too.

There is some minor maintenance. Because it's made out of wood, which can expand and contract, the bolts need tightening every few months or so. It's easy and takes only a couple of minutes. That, and putting in a fresh water purification tablet every six to twelve months, are about it for regular maintenance. The only problem I've had with the rower (the reason for 4 stars instead of 5) was a squeak that developed after about 6 weeks. It took me some time to determine the source of the squeak, which was a metal bracket connecting the footrest board to the horizontal boards above the drum. I had to partially disassemble the top section and tighten four bolts, but that fixed the problem and it's been quiet ever since.

The WaterRower Natural is handcrafted in solid ash and stained honey oak for consistency of color. The wood was chosen due to its marvelous engineering properties, especially its ability to absorb sound and vibration, which enhances the WaterRower's quiet performance and smooth operation. Ash, like all woods used in the construction of the WaterRower, is a premium hardwood with incredible longevity and dimensional stability. In addition, the wood is harvested from replenishable forests and is hand finished with Danish oil to provide a deep luster.
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