The reason I'm writing now, two years after purchase, is, I broke one of the wheels. I proceeded to order the wrong replacement, so I emailed them pictures to ask for the right parts. They wrote back asking for the serial number to get the right unit AND to see if it was under warranty. (Hadn't even occurred to me.) Turns out it was, they're sending me the wheels, they're refunding me for the wrong part, AND included a link for the Puri-Tabs which I didn't know they provide for the life of the ROWER! They're also replacing all eight wheels even though there's only one broken one.
The First Degree Fitness Challenge AR (Adjustable Resistance) is designed and engineered by professional rowers and craftsman using only the highest degree of quality components – ensuring complete satisfaction in function, performance, and reliability.  With its patented Fluid Technology, First Degree Fitness has incorporated the truest emulation of sensation, sight, and sound of real on-water rowing captured in the private setting of your own home.
Con's: Super bummed that for $1160 they couldn't include an internal ANT+ transponder and Heart Rate strap(sub $100 package). The foot straps are crap! Within the first 1000m of moderate rowing they loosen to the point of being able to pull foot out on Recovery of stroke(Yes, even with ball of foot down). I really wish the WaterCoach F.I.T. software for the S4 Monitor was macOS compatible. It'd be nice to able to customer program workouts on my MacBook Pro or iMac.

The reason I'm writing now, two years after purchase, is, I broke one of the wheels. I proceeded to order the wrong replacement, so I emailed them pictures to ask for the right parts. They wrote back asking for the serial number to get the right unit AND to see if it was under warranty. (Hadn't even occurred to me.) Turns out it was, they're sending me the wheels, they're refunding me for the wrong part, AND included a link for the Puri-Tabs which I didn't know they provide for the life of the ROWER! They're also replacing all eight wheels even though there's only one broken one.
There is some minor maintenance. Because it's made out of wood, which can expand and contract, the bolts need tightening every few months or so. It's easy and takes only a couple of minutes. That, and putting in a fresh water purification tablet every six to twelve months, are about it for regular maintenance. The only problem I've had with the rower (the reason for 4 stars instead of 5) was a squeak that developed after about 6 weeks. It took me some time to determine the source of the squeak, which was a metal bracket connecting the footrest board to the horizontal boards above the drum. I had to partially disassemble the top section and tighten four bolts, but that fixed the problem and it's been quiet ever since.
This piece of finely tuned, hand-crafted, water-resistance workout equipment also sits at the top end of the rowing machine spectrum. Employing a water flywheel that helps to mimic the feel of rowing in actual water, the natural wood WaterRower Rowing Machine will bring you a smooth, yet challenging workout that is as tough as you want it to be. If rowing is one of the best exercises you can do for your body as far as natural motion with low to no-impact, then the WaterRower is one of the best machines to do it on.
This piece of finely tuned, hand-crafted, water-resistance workout equipment also sits at the top end of the rowing machine spectrum. Employing a water flywheel that helps to mimic the feel of rowing in actual water, the natural wood WaterRower Rowing Machine will bring you a smooth, yet challenging workout that is as tough as you want it to be. If rowing is one of the best exercises you can do for your body as far as natural motion with low to no-impact, then the WaterRower is one of the best machines to do it on.

Row, Jimmy, row…🎶 What’s one of the best things about using the WaterRower? There’s no such thing as an age limit when it comes to using it because of its ability to provide a workout with minimal impact on the joints. You don’t have to take our word for it, but we think you might want to take this fellas. Jimmy is 93 years young and hopped on the WaterRower for the first time yesterday. Let’s hear it for Jimmy!
The model E’s seat stands 6 inches higher. And while the model D’s monitor rests on an adjustable arm, the E’s sits on unbending metal. These few technical differences do nothing to impact ride feel. We recommend the $200-cheaper model D as the best buy, but the Concept 2 E will appeal to anyone who values a higher seat and more solid construction.
1.) I keep reading about cracks and leaks that develop in the water tank. WaterRower even offers a tank repair kit for this very issue. It seems to me that this is a design flaw that they refuse to address, instead offering a fix for when it eventually occurs. Have you seen these tanks to eventually leak? I’m surprised they haven’t tried a one-piece tank.
The WaterRower Xeno Müller Signature Edition rowing machine is handcrafted in solid ash and finished with honey oak stain for color. The WaterRower Xeno Müller Signature Edition has been specifically designed in collaboration with US Olympian and single scull record holder Xeno Müller. This special edition rower features a wider 17" handle and lower footrests for an increased range. Another special feature is Xeno\'s signature included on the rails of either side of the rower thus inspiring you to row like an Olympian!

Both the air rower and water rower machines are very popular choices of rowing equipment, particularly the former type. They have been around in the 80s, and many consumers and those that have tried them in gyms consider the equipment to be the best type ever. These air resistance equipment, often regarded as Ergometers, is the standard base model for indoor rowing sport.

There is much to love about the WaterRower--and I do love it--but I would echo others' comments that although the seat rolls solidly and smoothly on the wood rails, the seat itself is very hard (I use a gel seat pad I bought for my hard fiberglass kayak seat), and the footpads are in need up rethinking and upgrading--the cheap plastic doesn't let you row in socks or barefoot and is not really worthy of a machine that is otherwise a stunning piece of engineering and a beautiful one as well. As one other person noted about his machine, my machine made a clicking noise on the return stroke, so I had to adjust the wheel underneath the top rail that connects to the footpad and pull it away gently from where it was rubbing against another component. Also, be warned: the instruction booklet is in the DVD case. I did not see the little sticker on the case telling me that, thinking I'd wait to watch the DVD until after I'd assembled it. But WaterRower has a copy of the assembly instructions on their website, along with a video (I found the written ones better and easier to follow), so I was able to assemble it with no difficulty.
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