The reason I'm writing now, two years after purchase, is, I broke one of the wheels. I proceeded to order the wrong replacement, so I emailed them pictures to ask for the right parts. They wrote back asking for the serial number to get the right unit AND to see if it was under warranty. (Hadn't even occurred to me.) Turns out it was, they're sending me the wheels, they're refunding me for the wrong part, AND included a link for the Puri-Tabs which I didn't know they provide for the life of the ROWER! They're also replacing all eight wheels even though there's only one broken one.
Performance is meaningless if you can’t or don’t want to use the equipment, and that’s why the Wave Water rower was built for comfort and convenience. With a wide, molded seat to accommodate users of all sizes and a padded, textured rowing handle, you can build your strength and endurance in ease. When setting up the rower, the leveling endcaps with a dial ensure stability. After your workout, storing your Wave Water rower is easy – just fold the frame and roll the rower into a closet or corner.
One downside of the Waterrower for me are the footrests. Whilst they are perfectly adequate if you want to row in shoes, rowing barefoot, which is something I like to do, is impossible. The plastic is completely square at the bottom and has sharp edges that cut into your heels. I also found that my shoes get caught when trying to put them in and out of the holders, which is a bit irritating.
The WaterRower Natural is outfitted with a Series 4 performance monitor that's designed to balance technical sophistication with user-friendliness. The monitor--which includes six information and programming windows, six QuickSelection buttons, and three navigation buttons--displays your workout intensity, stroke rate, heart rate, zone bar, duration, and distance. Plus, the monitor is compatible with an optional heart rate chest strap and receiver, which helps you optimize your workout and achieve your exercise objectives.