If you are anything like me, you read the negative reviews to see what some of the complaints could potentially be...I have found none that match with my machine or experience so far. The boxes it came in were a little bunged-up but everything on the inside was perfect. Only took about 15-20 minutes to build (first time building a row machine) and another 5-10 to fill with water. We used it for a little while before we added the danish oil.

We picked the brains of rowing coaches, fitness experts, and physical therapists to learn what features make for an exceptional rower. Based on their input, we searched the market for air and water resistance rowing machines, then tested the best for ride feel and design. We found one model of each type — air resistance and water resistance — that felt truly superior to the others.
The Challenge AR features an advanced computer monitor providing the rower with measurable performance output, an ergonomically designed seat that rides on precision bearings and rollers for absolute smoothness, an upgraded footboard with advanced heel support, and an innovative soft grip handle to eliminate stress on the hands and wrist during the comfortable, but physical workout.
The WaterRower Oxbridge is hand crafted in solid Cherrywood. Like all woods, Cherrywood may vary in color from a red-brown to deep red. The wood will darken in color with exposure to light. For this reason all WaterRower Cherrywood components are kept in light free rooms to protect from shadowing. A new WaterRower Oxbridge will therefore appear quite light in color. The wood will however darken over time reaching a rich reddish hue. Each machine has been hand finished with three coats of Danish Oil giving a deep lustre an warmth to the wood. Wood has been chosen due to its marvellous engineering properties, primary amongst these is its ability to absorb sound and vibration enhancing the WaterRower's quietness and smoothness of use. Cherrywood, like all woods used in WaterRower construction, is a premium hardwood with incredible longevity and dimensional stability. For reasons of ecology, all our woods are harvested from replenishable forests.
The WaterRower Natural rowing machine is handcrafted in solid ash wood, stained Honey Oak, and finished with Danish oil. Wood is an excellent material for this application due to its ability to absorb sound and vibration enhancing the WaterRower's smooth, quiet operation. The Natural, as with all WaterRowers, features patented WaterFlywheel technology, unrivaled in its replication of the resistance felt in on the water rowing.
The reason I'm writing now, two years after purchase, is, I broke one of the wheels. I proceeded to order the wrong replacement, so I emailed them pictures to ask for the right parts. They wrote back asking for the serial number to get the right unit AND to see if it was under warranty. (Hadn't even occurred to me.) Turns out it was, they're sending me the wheels, they're refunding me for the wrong part, AND included a link for the Puri-Tabs which I didn't know they provide for the life of the ROWER! They're also replacing all eight wheels even though there's only one broken one.
I teach pilates and also have several pieces of cardio equipment for my clients to warm up on. I bought a Hi, Rise Club Water Rower model a few years ago . as it turns out, my hard core bikers and elliptical walkers really did not use the Rower. SO it is in great shape. A beautiful piece.  I could not get a good photo in my house as there was not enough light, but if you Google this, you can see just what it looks like. 
Water rowers feature a tank that is actually filled with water as a means for resistance. As you increase the pace of rowing, the resistance naturally increases as well. This means that you can set your own pace and resistance in a single motion. The same is true for air rowers. Air rowers use a fan or flywheel to create resistance, and you have control over the intensity of the workout due to the fact that the air resistance depends on your pace. Most water and air rowers come equipped with -- or at least have as an option -- monitors that track various functions such as distance, strokes, strokes per minute and calories burned.
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Don't know why, perhaps due to rising demand and production bandwidth, but be forewarned quality control is an issue. Assembly is easy enough, though have gap where back separator does not fit snugly after tightening nuts as firm as they will go (see pic). No water level sticker on tank received, so had to measure water manually according to calculations (4 gallons). Siphon was not air tight (even though release valve closed firmly), so had to manually pump instead of siphon. S4 monitor only flashes, not working as of yet and now have to take a apart top of unit to figure out why, currently not resolved after verifying connections and looking at simple solutions on website.

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Most people who are new to the sport of rowing have difficulty achieving low strokes rates while trying to obtain their desired intensity – there are many comments such as “it does not feel hard enough?” or “how can I make it harder?” Rowing is about ratio and rhythm and you need to focus on a long stroke length and a powerful drive phase (push with the legs and pull with the arms). Give yourself time to learn this, it can take a few weeks before you start to feel the intensity at low stroke rates.

First of all, if you're considering rowing, just do it. It is by far the most enjoyable and beneficial exercise I have ever tried. I've made huge strides with both cardio and muscle fitness with the WaterRower, and it's so enjoyable I look forward to exercising each day. Yes, it is more expensive than most other rowing machines, but when you compare it to a lot of other types of exercise equipment, it's actually pretty reasonable. When you also compare the exercise benefit you get, it's a bargain.

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