The reason I'm writing now, two years after purchase, is, I broke one of the wheels. I proceeded to order the wrong replacement, so I emailed them pictures to ask for the right parts. They wrote back asking for the serial number to get the right unit AND to see if it was under warranty. (Hadn't even occurred to me.) Turns out it was, they're sending me the wheels, they're refunding me for the wrong part, AND included a link for the Puri-Tabs which I didn't know they provide for the life of the ROWER! They're also replacing all eight wheels even though there's only one broken one.
Chris Kinsey works as an editor for a medical publisher and has experience dealing with many topics, ranging from athlete's foot to cancer and brain injury. Kinsey has a great deal of freelance experience writing for sports and parenting magazines as well. Kinsey holds a Bachelor of Arts in communications from California University of Pennsylvania.
I teach pilates and also have several pieces of cardio equipment for my clients to warm up on. I bought a Hi, Rise Club Water Rower model a few years ago . as it turns out, my hard core bikers and elliptical walkers really did not use the Rower. SO it is in great shape. A beautiful piece. I could not get a good photo in my house as there was not enough light, but if you Google this, you can see just what it looks like.
The WaterRower Natural is handcrafted from solid Ash wood, finished with a honey oak stain and danish oil. The WaterRower's patented WaterFlywheel has been specifically designed to emulate the dynamics of a boat moving though water and is unsurpassed in its simulation of the physical and physiological benefits of rowing. WaterRower will not provide support or documentation for any product transported outside of the original country of purchase