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The reason I'm writing now, two years after purchase, is, I broke one of the wheels. I proceeded to order the wrong replacement, so I emailed them pictures to ask for the right parts. They wrote back asking for the serial number to get the right unit AND to see if it was under warranty. (Hadn't even occurred to me.) Turns out it was, they're sending me the wheels, they're refunding me for the wrong part, AND included a link for the Puri-Tabs which I didn't know they provide for the life of the ROWER! They're also replacing all eight wheels even though there's only one broken one.
Being able to easily store your rower is a huge plus. Make sure you investigate how well the machine stores, if it folds up or comes apart easily to be able to put it in your closet, or in other storage areas. As an example, the Concept2 Model D rowing machine folds up nicely by a simple pull pin located in the middle of the rower. Wheels on the bottom allow for easy moving.
There is much to love about the WaterRower--and I do love it--but I would echo others' comments that although the seat rolls solidly and smoothly on the wood rails, the seat itself is very hard (I use a gel seat pad I bought for my hard fiberglass kayak seat), and the footpads are in need up rethinking and upgrading--the cheap plastic doesn't let you row in socks or barefoot and is not really worthy of a machine that is otherwise a stunning piece of engineering and a beautiful one as well. As one other person noted about his machine, my machine made a clicking noise on the return stroke, so I had to adjust the wheel underneath the top rail that connects to the footpad and pull it away gently from where it was rubbing against another component. Also, be warned: the instruction booklet is in the DVD case. I did not see the little sticker on the case telling me that, thinking I'd wait to watch the DVD until after I'd assembled it. But WaterRower has a copy of the assembly instructions on their website, along with a video (I found the written ones better and easier to follow), so I was able to assemble it with no difficulty.
Velocity Exercise puts a premium on comfort here with a polyurethane molded saddle seat, and magnetic drum resistance contributes to a row machine that is durable, won’t need much or any maintenance, and, as we mentioned does not create much noise in use. This makes it easy to row while watching TV or listening to music. It also means the other people in your home won’t be listening to you workout quite as much. Easy to assemble and store, the Velocity Exercise Magnetic Rower CHR-2001 is a good choice for a mid-priced rower.  Click here to read the full review.
Note: Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Some states do not allow the exclusion on limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Water rowers feature a tank that is actually filled with water as a means for resistance. As you increase the pace of rowing, the resistance naturally increases as well. This means that you can set your own pace and resistance in a single motion. The same is true for air rowers. Air rowers use a fan or flywheel to create resistance, and you have control over the intensity of the workout due to the fact that the air resistance depends on your pace. Most water and air rowers come equipped with -- or at least have as an option -- monitors that track various functions such as distance, strokes, strokes per minute and calories burned.
John Duke, creator of the WaterRower, was inspired to try his hand at invention while working at a subsidiary for U.S. Steel. He wanted to make an indoor machine that felt as much like real rowing as possible, with a focus on aesthetics. It took him two years to get the design right, moving past failed ideas such as a flipper in the tank instead of a clutch. What began as a series of doodles at his desk turned into a sculptural piece of exercise equipment that upends expectations in two ways: by bringing water indoors, and by looking elegant and artful when stored.

Award Winning Design - The WaterRower has been designed to set it apart from other fitness equipment, featuring an attention to detail unseen in other exercise equipment. Refined Design - The WaterRower has been designed to set it apart from other fitness equipment, featuring an attention to design refinement unseen in other exercise equipment. Hand Crafting - WaterRower’s wooden models are handcrafted from a selection of the world’s finest hard woods (Ash, Cherry, Walnut, Beech and Oak).. Each model is hand finished and coated with Danish oil giving it a deep penetrating Luster. Sustainable & Eco-Friendly - All WaterRower's wooden models are crafted from the finest Appalachian hardwoods sourced only from replenishable forests.
The WaterRower Classic is handcrafted from solid American Black Walnut wood, finished with danish oil. The WaterRower's patented WaterFlywheel has been specifically designed to emulate the dynamics of a boat moving though water and is unsurpassed in its simulation of the physical and physiological benefits of rowing. WaterRower will not provide support or documentation for any product transported outside of the original country of purchase

 The amount of water in the tank simulates the weight of the boat and crew, the more water in the tank the heavier the boat and crew. The standard Calibration Level is Level 17. If the user is lighter in weight, Level 15-16 can be used. If the user is heavier in weight, level 18-19 can be used. The maximum level to fill the tank is Level 19. DO NOT fill above the maximum level – this could void the warranty.

The WaterRower Oxbridge is hand crafted in solid Cherrywood. Like all woods, Cherrywood may vary in color from a red-brown to deep red. The wood will darken in color with exposure to light. For this reason all WaterRower Cherrywood components are kept in light free rooms to protect from shadowing. A new WaterRower Oxbridge will therefore appear quite light in color. The wood will however darken over time reaching a rich reddish hue. Each machine has been hand finished with three coats of Danish Oil giving a deep lustre an warmth to the wood. Wood has been chosen due to its marvellous engineering properties, primary amongst these is its ability to absorb sound and vibration enhancing the WaterRower's quietness and smoothness of use. Cherrywood, like all woods used in WaterRower construction, is a premium hardwood with incredible longevity and dimensional stability. For reasons of ecology, all our woods are harvested from replenishable forests.


If you're looking at a WaterRower, you're probably also considering the Concept2. They're both great machines, but which you choose depends on your needs. I think the WaterRower is ideal for most people, but not everyone. The WaterRower has a number of advantages vs the Concept 2 - it is quieter, the mechanism up front is lower profile, it has a comfortable seat, it is much better looking, it's easier to stand up when you're not rowing and it's just ... zen-like. There is something about the smoothness of the WaterRower that makes it a joy to use, and because it's quiet you can easily stream your favorite binge-series without cranking the volume too high.
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