Not a lot to complain about on the Classic rower, but when searching for drawbacks of this rowing machine, the S4 Monitor is the one thing that occasionally comes up.  It’s rather basic and it isn’t backlit. Regardless, the monitor has all necessary tracking and features for getting an excellent workout, and in normal lighting there is no problem reading the display.
After reading so many fantastic reviews I purchased the Classic model. Before I write what I think are the negative aspects I'll say that it gives a great workout! That is pretty obvious and I don't think that part is arguable. The disappointment began while unpacking. The wood parts were wrapped fairly well and did not have damage but there were several scratches that I had to sand out and re-oil. It appears that they were there before shipping. Putting it together would have been fast and easy- except 2 of the bolts were bent at about 15 degrees and would not fit. I had to wrap with tape and bend with vice grips. After getting it all together the rower worked well for about a week. I started to notice an annoying kind of popping sound from the left rail as the wheels rolled over on each stroke and recovery. It seems the plastic that the wheels ride on is not flat or adhered well to the rail. It isn't very loud but I can hear it well and it gets my attention, spoiling the nice sound of the water. Really disturbing. Support at WaterRower would like a video of the issue. Seems like an obvious issue and could swap out with a rail that is good instead of me trying to make a video of this small sound while moving the seat back and forth. For a $1500 machine the quality control- or lack of it is disturbing. Having to jump through a bunch of hoops because they are too cheap to just send a part is even more so. Perhaps I am being difficult but it is upsetting to have something touted as so great but put together like a $200 piece of junk. Another complaint would be the lack of any back lighting on the monitor. Really cannot see it if the lights are low. Being able to remove the monitor to attach to a PC wouldn't hurt either. While it gives a good workout the rower really suffers from poor manufacturing.
The WaterRower Club is hand crafted in solid Ash and stained for color. The WaterRower Club has been designed for High Traffic Areas such as Commercial Gyms, Studios, Rehabilitation Clinics, etc. Its Black Rails have been styled to prevent scuffing, other wooden components are finished in an attractive rosewood which are more resistant to soiling than the Natural model. Each machine has been hand finished with Danish Oil and Urethane for protection. Wood has been chosen due to its marvellous engineering properties, primary amongst these is its ability to absorb sound and vibration enhancing the WaterRower's quietness and smoothness of use. Ash, like all woods used in WaterRower construction, is a premium hardwood with incredible longevity and dimensional stability. s For reasons of ecology, all our woods are harvested from replenishable forests.
The WaterRower Natural is handcrafted in solid ash and stained honey oak for consistency of color. The wood was chosen due to its marvelous engineering properties, especially its ability to absorb sound and vibration, which enhances the WaterRower's quiet performance and smooth operation. Ash, like all woods used in the construction of the WaterRower, is a premium hardwood with incredible longevity and dimensional stability. In addition, the wood is harvested from replenishable forests and is hand finished with Danish oil to provide a deep luster.
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