The reason I'm writing now, two years after purchase, is, I broke one of the wheels. I proceeded to order the wrong replacement, so I emailed them pictures to ask for the right parts. They wrote back asking for the serial number to get the right unit AND to see if it was under warranty. (Hadn't even occurred to me.) Turns out it was, they're sending me the wheels, they're refunding me for the wrong part, AND included a link for the Puri-Tabs which I didn't know they provide for the life of the ROWER! They're also replacing all eight wheels even though there's only one broken one.
Noise level is another large factor that tips the scale more towards water rowers. Air rowers make a fairly loud “whooshing” noise every stroke, which makes them bad for people who like watching TV, have sleeping children, live in apartments, or like working out early in the AM. Water rowers do make some noise but the splashing of water in the tank is a lot quieter and more soothing than the fan noise produced by air rowers.
After reading so many fantastic reviews I purchased the Classic model. Before I write what I think are the negative aspects I'll say that it gives a great workout! That is pretty obvious and I don't think that part is arguable. The disappointment began while unpacking. The wood parts were wrapped fairly well and did not have damage but there were several scratches that I had to sand out and re-oil. It appears that they were there before shipping. Putting it together would have been fast and easy- except 2 of the bolts were bent at about 15 degrees and would not fit. I had to wrap with tape and bend with vice grips. After getting it all together the rower worked well for about a week. I started to notice an annoying kind of popping sound from the left rail as the wheels rolled over on each stroke and recovery. It seems the plastic that the wheels ride on is not flat or adhered well to the rail. It isn't very loud but I can hear it well and it gets my attention, spoiling the nice sound of the water. Really disturbing. Support at WaterRower would like a video of the issue. Seems like an obvious issue and could swap out with a rail that is good instead of me trying to make a video of this small sound while moving the seat back and forth. For a $1500 machine the quality control- or lack of it is disturbing. Having to jump through a bunch of hoops because they are too cheap to just send a part is even more so. Perhaps I am being difficult but it is upsetting to have something touted as so great but put together like a $200 piece of junk. Another complaint would be the lack of any back lighting on the monitor. Really cannot see it if the lights are low. Being able to remove the monitor to attach to a PC wouldn't hurt either. While it gives a good workout the rower really suffers from poor manufacturing.

Unlike the 1445, the Elite Wave Water Rowing Machine includes an upgraded, high-end fitness monitor and a chest strap heart rate sensor. Programmed to sync seamlessly with the multi-function monitor, the data the sensor provides allows you to tailor your workout. For example, you can target a certain heart rate for weight loss or to increase endurance by adjusting your rowing speed and therefore, your rowing intensity. In addition to pulse, the multi-function monitor also tracks distance, time, calories burned, stroke count and strokes per minute to further motivate you during your rowing session. For further customization, users can also add or remove water using the included siphon to either increase or decrease the resistance.
The WaterRower Natural is handcrafted from solid Ash wood, finished with a honey oak stain and danish oil. The WaterRower's patented WaterFlywheel has been specifically designed to emulate the dynamics of a boat moving though water and is unsurpassed in its simulation of the physical and physiological benefits of rowing. WaterRower will not provide support or documentation for any product transported outside of the original country of purchase
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