One downside of the Waterrower for me are the footrests. Whilst they are perfectly adequate if you want to row in shoes, rowing barefoot, which is something I like to do, is impossible. The plastic is completely square at the bottom and has sharp edges that cut into your heels. I also found that my shoes get caught when trying to put them in and out of the holders, which is a bit irritating.
This is a company known for quality as well as stewardship for over 20 years. WaterRower hand-crafts their rowing machines to be more than just a workout machine, but also a work of art as well. Also, WaterRower is and has been on the cutting edge of environmental sustainability with their use of the best hardwoods coming from renewable forests. We’re in excellent hands here.
Con's: Super bummed that for $1160 they couldn't include an internal ANT+ transponder and Heart Rate strap(sub $100 package). The foot straps are crap! Within the first 1000m of moderate rowing they loosen to the point of being able to pull foot out on Recovery of stroke(Yes, even with ball of foot down). I really wish the WaterCoach F.I.T. software for the S4 Monitor was macOS compatible. It'd be nice to able to customer program workouts on my MacBook Pro or iMac.
This popular rowing machine utilizes magnetic resistance for a quiet, and very smooth workout. The Velocity Exercise CHR-2001 also features a programmable computer with 12 programs that will keep your exercising varied and challenging for years. The computer also provides data on distance, time, calories burned, pulse rate, strokes per minute, and stroke count. Additionally, the tension resistance is electronically controlled via the computer.  This electronic resistance control feature puts the CHR-2001 ahead of other magnetic rowers that tend to use knobs.

Don't know why, perhaps due to rising demand and production bandwidth, but be forewarned quality control is an issue. Assembly is easy enough, though have gap where back separator does not fit snugly after tightening nuts as firm as they will go (see pic). No water level sticker on tank received, so had to measure water manually according to calculations (4 gallons). Siphon was not air tight (even though release valve closed firmly), so had to manually pump instead of siphon. S4 monitor only flashes, not working as of yet and now have to take a apart top of unit to figure out why, currently not resolved after verifying connections and looking at simple solutions on website.
There is much to love about the WaterRower--and I do love it--but I would echo others' comments that although the seat rolls solidly and smoothly on the wood rails, the seat itself is very hard (I use a gel seat pad I bought for my hard fiberglass kayak seat), and the footpads are in need up rethinking and upgrading--the cheap plastic doesn't let you row in socks or barefoot and is not really worthy of a machine that is otherwise a stunning piece of engineering and a beautiful one as well. As one other person noted about his machine, my machine made a clicking noise on the return stroke, so I had to adjust the wheel underneath the top rail that connects to the footpad and pull it away gently from where it was rubbing against another component. Also, be warned: the instruction booklet is in the DVD case. I did not see the little sticker on the case telling me that, thinking I'd wait to watch the DVD until after I'd assembled it. But WaterRower has a copy of the assembly instructions on their website, along with a video (I found the written ones better and easier to follow), so I was able to assemble it with no difficulty.

If you're looking at a WaterRower, you're probably also considering the Concept2. They're both great machines, but which you choose depends on your needs. I think the WaterRower is ideal for most people, but not everyone. The WaterRower has a number of advantages vs the Concept 2 - it is quieter, the mechanism up front is lower profile, it has a comfortable seat, it is much better looking, it's easier to stand up when you're not rowing and it's just ... zen-like. There is something about the smoothness of the WaterRower that makes it a joy to use, and because it's quiet you can easily stream your favorite binge-series without cranking the volume too high.
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