The Verified Sustainable Hardwoods used for the WaterRower are sourced from the Appalachian Mountain region of the eastern United States, where planting rates exceed harvest rates by an average multiple of 2.29. The Appalachian Hardwood Timber resource includes more than 65.4 million acres in the eastern United States and provides the world with a bounty of the finest hardwood species.
There is some minor maintenance. Because it's made out of wood, which can expand and contract, the bolts need tightening every few months or so. It's easy and takes only a couple of minutes. That, and putting in a fresh water purification tablet every six to twelve months, are about it for regular maintenance. The only problem I've had with the rower (the reason for 4 stars instead of 5) was a squeak that developed after about 6 weeks. It took me some time to determine the source of the squeak, which was a metal bracket connecting the footrest board to the horizontal boards above the drum. I had to partially disassemble the top section and tighten four bolts, but that fixed the problem and it's been quiet ever since.
There is much to love about the WaterRower--and I do love it--but I would echo others' comments that although the seat rolls solidly and smoothly on the wood rails, the seat itself is very hard (I use a gel seat pad I bought for my hard fiberglass kayak seat), and the footpads are in need up rethinking and upgrading--the cheap plastic doesn't let you row in socks or barefoot and is not really worthy of a machine that is otherwise a stunning piece of engineering and a beautiful one as well. As one other person noted about his machine, my machine made a clicking noise on the return stroke, so I had to adjust the wheel underneath the top rail that connects to the footpad and pull it away gently from where it was rubbing against another component. Also, be warned: the instruction booklet is in the DVD case. I did not see the little sticker on the case telling me that, thinking I'd wait to watch the DVD until after I'd assembled it. But WaterRower has a copy of the assembly instructions on their website, along with a video (I found the written ones better and easier to follow), so I was able to assemble it with no difficulty.
Outside of resistance type, we found the number-one arbiter of ride feel to be cord quality. Water ergometers tend to employ nylon cords, while air ergometers feature metal chains — a durability factor we anticipated would result in our favoring air. But while all three water rowers aced our expectation of smooth, high-tension strokes, perfecting the chain seems to be more difficult: Some tug with just a slight rumble, others feature bouncy, grinding chains that are incredibly loud, something akin to angry snoring. As for nylon, the best wind and unwind like elastic silk — no slack, no sound, no catching, just perfectly even tension throughout the stroke.
The WaterRower Natural is handcrafted in solid ash and stained honey oak for consistency of color. The wood was chosen due to its marvelous engineering properties, especially its ability to absorb sound and vibration, which enhances the WaterRower's quiet performance and smooth operation. Ash, like all woods used in the construction of the WaterRower, is a premium hardwood with incredible longevity and dimensional stability. In addition, the wood is harvested from replenishable forests and is hand finished with Danish oil to provide a deep luster.