The reason I'm writing now, two years after purchase, is, I broke one of the wheels. I proceeded to order the wrong replacement, so I emailed them pictures to ask for the right parts. They wrote back asking for the serial number to get the right unit AND to see if it was under warranty. (Hadn't even occurred to me.) Turns out it was, they're sending me the wheels, they're refunding me for the wrong part, AND included a link for the Puri-Tabs which I didn't know they provide for the life of the ROWER! They're also replacing all eight wheels even though there's only one broken one.
First of all, if you're considering rowing, just do it. It is by far the most enjoyable and beneficial exercise I have ever tried. I've made huge strides with both cardio and muscle fitness with the WaterRower, and it's so enjoyable I look forward to exercising each day. Yes, it is more expensive than most other rowing machines, but when you compare it to a lot of other types of exercise equipment, it's actually pretty reasonable. When you also compare the exercise benefit you get, it's a bargain.
From a fitness perspective, the WaterRower Club works 84 percent of your muscle mass, helping tone and strengthen your muscles while burning far more calories than most other aerobic machines. The exercise is also low impact, as it removes all the body weight from the ankles, knees, and hips, but still moves the limbs and joints through a full range of motion--from completely extended to completely contracted.
The overall rowing experience encompasses pulley, seat, and — of course — resistance. Air and water have very distinct qualities, making them impossible to compare but interesting to contrast. Air stores inertia, which feeds into intense, constant effort during a goal-oriented workout. Water’s more sluggish drag makes for demanding exercise, but one that’s less consistent.

The WaterRower Club is outfitted with a Series 4 performance monitor that's designed to balance technical sophistication with user-friendliness. The monitor--which includes six information and programming windows, six QuickSelection buttons, and three navigation buttons--displays your workout intensity, stroke rate, heart rate, zone bar, duration, and distance. Plus, the monitor is compatible with an optional heart rate chest strap and receiver, which helps you optimize your workout and achieve your exercise objectives.
Rowing machines were first used in Archaic Greece. Chabrias, an Athenian military general in 4th Century B.C., invented wooden rowing simulators for his inexperienced oarsmen. This enabled them to learn technique and timing before stepping foot on actual water crafts. And it must have worked — Chabrias successfully led numerous naval attacks against the Spartans.
Being able to easily store your rower is a huge plus. Make sure you investigate how well the machine stores, if it folds up or comes apart easily to be able to put it in your closet, or in other storage areas. As an example, the Concept2 Model D rowing machine folds up nicely by a simple pull pin located in the middle of the rower. Wheels on the bottom allow for easy moving.
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From a fitness perspective, the WaterRower Natural works 84 percent of your muscle mass, helping tone and strengthen your muscles while burning far more calories than most other aerobic machines. The exercise is also low impact, as it removes all the body weight from the ankles, knees, and hips, but still moves the limbs and joints through a full range of motion--from completely extended to completely contracted.

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