The reason I'm writing now, two years after purchase, is, I broke one of the wheels. I proceeded to order the wrong replacement, so I emailed them pictures to ask for the right parts. They wrote back asking for the serial number to get the right unit AND to see if it was under warranty. (Hadn't even occurred to me.) Turns out it was, they're sending me the wheels, they're refunding me for the wrong part, AND included a link for the Puri-Tabs which I didn't know they provide for the life of the ROWER! They're also replacing all eight wheels even though there's only one broken one.

On theme with C2’s interchangeability, models D or E are essentially the same machine. When we talk about one we’re talking about both. The Concept 2 E is just 8 pounds heavier but is made out of stronger stuff all around — what’s plastic on the model D is aluminium on the model E, and what’s aluminum on the model D is welded steel on the model E. The only noticeable variations are seat height and display position.
The WaterRower Natural rowing machine is handcrafted in solid ash wood, stained Honey Oak, and finished with Danish oil. Wood is an excellent material for this application due to its ability to absorb sound and vibration enhancing the WaterRower's smooth, quiet operation. The Natural, as with all WaterRowers, features patented WaterFlywheel technology, unrivaled in its replication of the resistance felt in on the water rowing.

I kayak (ocean and flat water, not river), so I was drawn to the WaterRower over a flywheel type rower (which I have used in gyms) because I wanted to hear the sound of the water, which I miss hearing against the hull of the boat during the winter when I can't get out on the lake. I also like the way the paddles engage in the water; it's a very smooth pull and release, and moving the mass of the water instead of a dialed down tension feels more natural. As someone else also commented, the seat (at least on the wood version) is incredibly smooth and solid; no wobbling at all. I generally listen to music on my Nordic Track ski machine, but with the WaterRower I am content to listen to the sound of the water; working out on this is somehow both energizing and calmingly meditative at the same time. In the event that you want to use it while watching tv (this is one use to which I wanted to put it), it is quiet enough to hear the tv without having to turn it up.
There is much to love about the WaterRower--and I do love it--but I would echo others' comments that although the seat rolls solidly and smoothly on the wood rails, the seat itself is very hard (I use a gel seat pad I bought for my hard fiberglass kayak seat), and the footpads are in need up rethinking and upgrading--the cheap plastic doesn't let you row in socks or barefoot and is not really worthy of a machine that is otherwise a stunning piece of engineering and a beautiful one as well. As one other person noted about his machine, my machine made a clicking noise on the return stroke, so I had to adjust the wheel underneath the top rail that connects to the footpad and pull it away gently from where it was rubbing against another component. Also, be warned: the instruction booklet is in the DVD case. I did not see the little sticker on the case telling me that, thinking I'd wait to watch the DVD until after I'd assembled it. But WaterRower has a copy of the assembly instructions on their website, along with a video (I found the written ones better and easier to follow), so I was able to assemble it with no difficulty.
Unlike its WaterRower Natural cousin, the WaterRower Club is designed for high-traffic areas, such as commercial gyms, studios, and rehabilitation clinics. Its dual black rails have been styled to prevent scuffing, while the other wood components are finished in an attractive rosewood, which is more resistant to soiling than the Natural model. Other details include four corner wheels on the rails that increase seat stability and reduce the amount of sweat buildup; a frame that flips upright for handy storage; and a weight capacity of up to 1,000 pounds. The WaterRower Club measures 84 by 21 by 22 inches (W x H x D), weighs 117 pounds (with water), and carries a one-year warranty on the frame and components (WaterRower will upgrade the warranty to five years on the frame and three years on the components with the completion of a registration form).

This piece of finely tuned, hand-crafted, water-resistance workout equipment also sits at the top end of the rowing machine spectrum. Employing a water flywheel that helps to mimic the feel of rowing in actual water, the natural wood WaterRower Rowing Machine will bring you a smooth, yet challenging workout that is as tough as you want it to be. If rowing is one of the best exercises you can do for your body as far as natural motion with low to no-impact, then the WaterRower is one of the best machines to do it on.
This is a company known for quality as well as stewardship for over 20 years. WaterRower hand-crafts their rowing machines to be more than just a workout machine, but also a work of art as well. Also, WaterRower is and has been on the cutting edge of environmental sustainability with their use of the best hardwoods coming from renewable forests. We’re in excellent hands here.
Instead of air or hydraulic resistance, the Elite Wave Water Rowing Machine emulates actual rowing with lifelike water resistance. The paddles glide through the water housed in the reservoir, making the rowing stroke smooth from start to finish, and like rowing on a body of water, the resistance increases infinitely the faster you row. Not only does this feel like rowing on water, it sounds like water. Different stroke speeds and intensities vary water motion, resulting in realistic water resonance.
The WaterRower Natural is hand crafted in solid Ash and stained Honey Oak for consistency of color. Each machine has been hand finished with Danish Oil giving a deep lustre an warmth to the wood. Wood has been chosen due to its marvellous engineering properties, primary amongst these is its ability to absorb sound and vibration enhancing the WaterRower's quietness and smoothness of use.
The WaterRower US office got in on the Pull for a Cure fundraising action and all pulled together to raise money for breast cancer! - - - - As many of you may already know, throughout the month of October, WaterRower has been raising money through our Pull for a Cure fundraiser. For each 500m workout rowed and posted online, we'll be donating $1 towards breast cancer research! Don't forget to get your workouts in before Monday, October 31st! #PullForaCure #WaterRower
The First Degree Fitness Challenge AR (Adjustable Resistance) is designed and engineered by professional rowers and craftsman using only the highest degree of quality components – ensuring complete satisfaction in function, performance, and reliability.  With its patented Fluid Technology, First Degree Fitness has incorporated the truest emulation of sensation, sight, and sound of real on-water rowing captured in the private setting of your own home.
There is much to love about the WaterRower--and I do love it--but I would echo others' comments that although the seat rolls solidly and smoothly on the wood rails, the seat itself is very hard (I use a gel seat pad I bought for my hard fiberglass kayak seat), and the footpads are in need up rethinking and upgrading--the cheap plastic doesn't let you row in socks or barefoot and is not really worthy of a machine that is otherwise a stunning piece of engineering and a beautiful one as well. As one other person noted about his machine, my machine made a clicking noise on the return stroke, so I had to adjust the wheel underneath the top rail that connects to the footpad and pull it away gently from where it was rubbing against another component. Also, be warned: the instruction booklet is in the DVD case. I did not see the little sticker on the case telling me that, thinking I'd wait to watch the DVD until after I'd assembled it. But WaterRower has a copy of the assembly instructions on their website, along with a video (I found the written ones better and easier to follow), so I was able to assemble it with no difficulty.
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