The reason I'm writing now, two years after purchase, is, I broke one of the wheels. I proceeded to order the wrong replacement, so I emailed them pictures to ask for the right parts. They wrote back asking for the serial number to get the right unit AND to see if it was under warranty. (Hadn't even occurred to me.) Turns out it was, they're sending me the wheels, they're refunding me for the wrong part, AND included a link for the Puri-Tabs which I didn't know they provide for the life of the ROWER! They're also replacing all eight wheels even though there's only one broken one.
I am happy with this rowing machine..it is quiet and offers good resistence without puttong too much stress on my joints...HOWEVER...the electronic counter has NOT worked from day one!!!..pulling the handle does NOT activate the meter at all!...I hve pluged in the wires and repeated that process SEVERAL times..BUT...nothing!!...I can activate the meter manually...BUT...it is USELESS for registering any rowing activity!!..As I said...good rower....USELESS Eleconic meter!!!
 Bring the unparalleled full-body workout of on-the-water rowing home with the premium design and feel of the XTERRA Fitness ERG600W Water Rower. The full body rhythmic nature of rowing makes it wonderfully efficient at burning calories while also developing flexibility and strength. Plus, the "zen-like" water movement you hear from the ERG600W multi-bladed impeller can be soothing and meditative. The large and easy to read 5.5" LCD console with height and angle adjustment includes motivating programmable modes to keep you involved, inspired, and reaching your goals.
* While there is nothing to adjust from row to row on the WaterRower, it is possible to increase or decrease the level of resistance by changing how much water you put in the drum. The monitor is pre-calibrated to match 17 liters of water, but you can change that if you want. More than 17 liters = more resistance, up to the max fill line. This is not something you'll want to change frequently, it's more of a set-it-and-forget-it thing.
The dense resistance of water creates substantial drag, but on the WaterRower models, this is perfectly tempered by a whippy cord. It coils and recoils with such steady speed that one tester noted how the Classic “eats the rope back up on recovery.” This smooth agility helps balance out the impact of encountering slow water at the start of every stroke.
Other details include dual rails with four corner wheels that increase seat stability and reduce the amount of sweat buildup; a frame that flips upright for handy storage; and a weight capacity of up to 1,000 pounds. The WaterRower Natural measures 84 by 21 by 22 inches (W x H x D), weighs 117 pounds (with water), and carries a one-year warranty on the frame and components (WaterRower will upgrade the warranty to five years on the frame and three years on the components with the completion of a registration form).
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