The reason I'm writing now, two years after purchase, is, I broke one of the wheels. I proceeded to order the wrong replacement, so I emailed them pictures to ask for the right parts. They wrote back asking for the serial number to get the right unit AND to see if it was under warranty. (Hadn't even occurred to me.) Turns out it was, they're sending me the wheels, they're refunding me for the wrong part, AND included a link for the Puri-Tabs which I didn't know they provide for the life of the ROWER! They're also replacing all eight wheels even though there's only one broken one.
Most people who are new to the sport of rowing have difficulty achieving low strokes rates while trying to obtain their desired intensity – there are many comments such as “it does not feel hard enough?” or “how can I make it harder?” Rowing is about ratio and rhythm and you need to focus on a long stroke length and a powerful drive phase (push with the legs and pull with the arms). Give yourself time to learn this, it can take a few weeks before you start to feel the intensity at low stroke rates.
The WaterRower Natural is handcrafted from solid Ash wood, finished with a honey oak stain and danish oil. The WaterRower's patented WaterFlywheel has been specifically designed to emulate the dynamics of a boat moving though water and is unsurpassed in its simulation of the physical and physiological benefits of rowing. WaterRower will not provide support or documentation for any product transported outside of the original country of purchase
×