Don't know why, perhaps due to rising demand and production bandwidth, but be forewarned quality control is an issue. Assembly is easy enough, though have gap where back separator does not fit snugly after tightening nuts as firm as they will go (see pic). No water level sticker on tank received, so had to measure water manually according to calculations (4 gallons). Siphon was not air tight (even though release valve closed firmly), so had to manually pump instead of siphon. S4 monitor only flashes, not working as of yet and now have to take a apart top of unit to figure out why, currently not resolved after verifying connections and looking at simple solutions on website.

Another negative point for me is the angle of the seat. Unlike the Concept2, it has a slight backward angle, which makes it easier to maintain good form at the end of the stroke. Given that the Waterrower has greater resistance at the catch, it puts more pressure on the lower back at this point making it uncomfortable for people like myself with lumbar spine problems.
Con's: Super bummed that for $1160 they couldn't include an internal ANT+ transponder and Heart Rate strap(sub $100 package). The foot straps are crap! Within the first 1000m of moderate rowing they loosen to the point of being able to pull foot out on Recovery of stroke(Yes, even with ball of foot down). I really wish the WaterCoach F.I.T. software for the S4 Monitor was macOS compatible. It'd be nice to able to customer program workouts on my MacBook Pro or iMac.
The WaterRower Natural rowing machine is handcrafted in solid ash wood, stained Honey Oak, and finished with Danish oil. Wood is an excellent material for this application due to its ability to absorb sound and vibration enhancing the WaterRower's smooth, quiet operation. The Natural, as with all WaterRowers, features patented WaterFlywheel technology, unrivaled in its replication of the resistance felt in on the water rowing.
The WaterRower Natural is handcrafted in solid ash and stained honey oak for consistency of color. The wood was chosen due to its marvelous engineering properties, especially its ability to absorb sound and vibration, which enhances the WaterRower's quiet performance and smooth operation. Ash, like all woods used in the construction of the WaterRower, is a premium hardwood with incredible longevity and dimensional stability. In addition, the wood is harvested from replenishable forests and is hand finished with Danish oil to provide a deep luster.
×