Assembly was challenging. One of the rails could not be attached because the embedded screw in the cross-beam was too crooked to fit into the hole on the rail. I had to place a nut on it to protect the screws and tap until it was true enough cap nut to be attached. The foot board is slightly wider than the top board. I will sand this to match when I reapply the finish. This will need to be done because the wood has a dry, ashy appearance. The wood is beautiful and mostly uniform. This rowing machine is a nice product, but the build quality of the unit I received was disappointing. I felt lucky that the gashes in the carton did not damage the product as the packaging was optimistic. The leading competitor I use at the gym seems to provide slightly more resistance. It is beautiful and useful, but with room for improvement.
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The WaterRower Natural is handcrafted from solid Ash wood, finished with a honey oak stain and danish oil. The WaterRower's patented WaterFlywheel has been specifically designed to emulate the dynamics of a boat moving though water and is unsurpassed in its simulation of the physical and physiological benefits of rowing. WaterRower will not provide support or documentation for any product transported outside of the original country of purchase
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